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Bikes Express and/or Mail Order Cycles on the Internet, who operate out of Riverside Industrial Park, Ipswich, should be avoided. They headline 'Free Delivery' on their website, but actually charge you £30 by saying you requested 'next day delivery'. This was my unfortunate experience even though I specifically declined the service. They ignore any correspondence to them, or hang up the telephone when you broach the subject. A file has been raised by the Suffolk County Council Trading Standards Dept. concerning their activity. Not a company to deal with, as they make you aware that they will continue to tell untruths if you threaten them with a small claims court summons. So you, the customer loses, as the expense of even the small claims action outways the amount lost (£30) - and this questionable company knows it!
Keith M.